The client is an American multi-billion-dollar e-commerce giant running an online auction and shopping website spread across 30 countries.
The client needed post-release testing for their websites across 26 different countries and 5 different languages. This was to be coupled with an aggressive 8 release cycles within 16 weeks duration.
Additionally, usability validations needed to be done across different customer channels which included different devices, OS & browser combinations.
To close the loop, customer feedback on new features with enhancement requests also needed to be captured.
Oprimes, India’s leading digital assurance and crowd testing platform, provided a comprehensive and compelling solution:
* L10N a.k.a Localization: Making a product, application, or document and content customizable to satisfy the cultural, linguistic, and other requirements of a certain country or locale is known as localization. The abbreviation for localization is L10N, where 10 is the number of letters between the letters l and n.
Functional Behavior | Usability | App Performance | Multi-Channel | Compatibility | Localization | Security
The unique methodology at O-primes enabled a faster ramp-up which translated to 76 testers joining on Day 1 itself! The cost of testing was reduced by 56% as compared to industry benchmark leading to savings and an effective solution for future purposes. The test cycle execution time was of 1 week, was 33% less than conventional testing. This time efficiency helped the e-commerce behemoth with agility and better response time in developing premium customer experience.
American multi-billion-dollar e-commerce giant
Functional Behavior | Usability | App Performance | Multi-Channel Compatibility | Localization | Security
Apps & services evaluated