Please go through our privacy policy and understand better what are the guidelines that we follow
oprimes.com (“oprimes”), hereinafter referred as ‘we’, ‘us’ or ‘our’ is governed by the rules notified under the Section 43A of the Information Technology Act 2000 and is committed to respect Our users’, hereinafter referred to as ‘you’, ‘your’ privacy and choices. The Privacy Policy highlights our privacy practices regarding collection, use and disclosure of ‘Personal Information’ when you use our service. This Privacy Policy also explains how we process ‘personal data’ about people in the European Union (EU), as required under the General Data Protection Regulation (GDPR). Please check our website regularly for updates of this policy.‘Personal information’ means information or an opinion about an identified individual, or an individual who is reasonably identifiable. oprimes’ Privacy Policy applies to personal information collected and/or held by oprimes.
We collect your personal information in order to provide our products, services, and customer support, which are provided through many platforms including but not limited to: websites, phone apps, emails, and telephones. The specific platform and product, service, or support you interact with may affect the personal data we collect.
Not all information requested, collected, and processed by us is “Personal Information” as it does not identify you as a specific natural person. This will include majority of “User Generated Content” that you provide us with the intention of sharing with other users. Such “Non-Personal Information” is not covered by this privacy policy. However, as non-personal information may be used in aggregate or be linked with existing personal information; when in this form it will be treated as personal information. As such, this privacy policy will list both types of information for the sake of transparency.
In some situation you may provide us with personal information without us asking for it, or through means not intended for the collection of particular types of information. Whilst we may take reasonable steps to protect this data, you will have bypassed our systems, processes, and control and thus the information provided will not be governed by this privacy policy.
In some situations you may provide us personal information over platforms that are outside our control; for example through social media or forums. Whilst any information collected by us is governed by this Privacy Policy, the platform by which it was communicated will be governed by its own Privacy Policy.
We collect your personal information in order to provide our products, services, and customer support, which are provided through many platforms including but not limited to: websites, phone apps, emails, and telephones. The specific platform and product, service, or support you interact with may affect the personal data we collect.
Not all information requested, collected, and processed by us is “Personal Information” as it does not identify you as a specific natural person. This will include majority of “User Generated Content” that you provide us with the intention of sharing with other users. Such “Non-Personal Information” is not covered by this privacy policy. However, as non-personal information may be used in aggregate or be linked with existing personal information; when in this form it will be treated as personal information. As such, this privacy policy will list both types of information for the sake of transparency.
In some situation you may provide us with personal information without us asking for it, or through means not intended for the collection of particular types of information. Whilst we may take reasonable steps to protect this data, you will have bypassed our systems, processes, and control and thus the information provided will not be governed by this privacy policy.
In some situations you may provide us personal information over platforms that are outside our control; for example through social media or forums. Whilst any information collected by us is governed by this Privacy Policy, the platform by which it was communicated will be governed by its own Privacy Policy.
While you use our products, services and customer support, you may be asked to provide certain types of personal information. This might happen through our website, applications, emails, online chat systems, telephone, paper forms, or in-person meetings. We may request, collect, or process the following information:
You might give us permission to connect to your account on other platforms to collect personal information. (1.1.4) This includes but is not limited to Facebook, LinkedIn, and Google. Information collected will be governed by this Privacy Policy. You can stop us from collecting data from other platforms by removing our access on the other platform or by contacting our support team.
Since you have the ability to invite non-users to our platform by providing contact details such as email address, we may collect and store the information to contact the non-user and to prevent abuse of the invite systems.
Your payment provider may transmit information about the payment that we may collect or process.
In some situations, your personal information may be collected from public sources.
We may collect or process the following information:
We maintain records of the interactions we have with you, including the products, services and customer support we have provided. This includes your interactions with our platform such as when you have viewed a page or clicked a button.
In order to deliver certain products or services we may passively collect your GPS coordinates, where available from your device. Most modern devices such as smartphones will display a permission request when our platform requests this data.
When we are contacted we may collect personal information that is intrinsic to the communication. For example, if we are contacted via email, we will collect the email address used.
We may collect or process the following information:
On our website, you will encounter links to third party websites. These links may be from us, or they may appear as content generated by other users. These linked sites are not under our control and thus we are not responsible for their actions. Before providing your personal information via any other website, we advise you to examine the terms and conditions of using that website and its privacy policy.
The information we request, collect, and process is primarily used to provide you with the product or service you have requested. More specifically, we may use your personal information for the following purposes:
The ‘lawful processing’ grounds on which we will use your personal information are (but are not limited to):
We use automated decision when helping you match with jobs. The primary way this occurs is through how we rank you. These rankings are produced by analysing user generated content, your activity and the outcome of projects; in this context, user generated content will include reviews that you receive when completing projects. Automated decision making is also used to recommend you with potential projects which can be accepted or rejected at your discretion.
Your personal information may be held or processed on our behalf outside India, including ‘in the cloud’, by our third party service providers. Our third party service providers are bound by contract to only use your personal information on our behalf, under our instructions.
Our third party service providers include:
Through the oprimes API, it is possible for you to grant third party applications access to their oprimes account. Depending on the permissions that are granted, these applications may be able to access some personal information or do actions on the your behalf. These third party applications are not controlled by us and will be governed by their own privacy policy. You can remove third party applications from accessing your data through your settings.
You have the right to request access to the personal information oprimes holds about you. Unless an exception applies, we must allow you to see the personal information we hold about you, within a reasonable time period, and without unreasonable expense for no charge. Most personal information can be accessed by logging into your account. If you wish to access information that is not accessible through the platform, or wish to download all personal information we hold on you in a portable data format, please contact our Privacy Officer at privacy-officer@oprimes.com
You also have the right to request the correction of the personal information we hold about you. All your personal information can be updated through the user settings pages. If you require assistance please contact our customer support at sara@qualitrix.com
You have a number of other rights in relation to the personal data oprimes holds about you, however, there may be restrictions on how you may exercise them. This is largely due to the nature of the products and services we provide. Much of the data we collect is in order to facilitate contracts between users, facilitate payments, and provide protection for the legitimate users of our marketplace – these data uses are protected against the below rights.
Human review of automated decision making / profiling – In the case of our ranking algorithms, it is not possible to exercise this right as this ranking is a fundamental part of the marketplace that you participate in, opting out would mean not being able to participate in the marketplace. Decisions affecting marketplace security are already reviewed by humans.
Direct marketing and profiling – you can control what emails you receive through your settings page.
Erasure – Most personal information and user generated content cannot be deleted as they are used to support contracts between users, document financial transactions, and are used in providing and protecting other legitimate users of the marketplace. In the case of non-personal data that can be linked with personal data, it will either be erased or otherwise anonymised from the personal data.
Temporary restriction to processing – under certain circumstances you may exercise this right, in particular if you believe that the personal data we have is not accurate, or you believe that we do not have legitimate grounds for processing your information. In either case you may exercise this right by contacting our privacy officer at privacy-officer@oprimes.com
Unless stated above, you may exercise any of the above rights by contacting our Privacy Officer.
If you have an enquiry or a complaint about the way we handle your personal information, or to seek to exercise your privacy rights in relation to the personal information we hold about you, you may contact our Privacy Officer as follows:
By Email:
By Mail:
Attn: Privacy Officer
15, Millers Tank Bund Rd, Govinda Chetty
Colony, Vasanth Nagar, Bengaluru
For the purposes of the GDPR, our Privacy Officer is also our Data Protection Officer (DPO).
While we endeavour to resolve complaints quickly and informally, if you wish to proceed to a formal privacy complaint, we request that you make your complaint in writing to our Privacy Officer, by mail or email as above. We will acknowledge your formal complaint within 10 working days of receipt.
If we do not resolve your privacy complaint to your satisfaction, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) by calling them on 1300 363 992, making a complaint online at www.oaic.gov.au, or writing to them at OAIC, GPO Box 5218, Sydney NSW 2001.
If you are in the European Union, you can choose to instead lodge a complaint with your local Data Protection Authority (DPA). The list of DPAs is at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.